Privacy Policy

Diyetim AI • Last updated:
Version 2.0

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This policy explains what data the Diyetim AI mobile application collects, why we process it, who we share it with, how long we retain it, and how you can have it deleted.

1. Data Controller

Your data is processed by Paylisher Teknoloji A.Ş. acting as the data controller under the Turkish Personal Data Protection Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR).

Contact: info@paylisher.com

2. Data We Collect

The app does not require you to create an account and never collects passwords. Data falls into two groups based on where it is stored.

2.1. Data that stays only on your device

The following is stored in your device's local database and is never copied to our servers:

  • Profile details: name/username, age, gender, height, weight
  • Nutrition preferences: diet type, number of daily meals, disliked foods
  • Health information: allergies, medical conditions, medication notes
  • Goals and weight-tracking records
  • Completed meals and daily calorie/macro records
  • Profile photo (an image you pick from your gallery or camera)
  • Your in-app settings and preferences

2.2. Data sent to our servers and service providers

  • Identity matching data: the email address, name and gender you enter in the app
  • Device identifier: a stable device ID generated by the app
  • Push notification token: the Firebase Cloud Messaging (FCM) token used to deliver notifications
  • Usage/analytics data: screens viewed, buttons tapped, session and event timestamps, app version, device model and operating system version
  • AI requests: your profile and health information when a nutrition plan is generated (see section 3)

3. About Your Health Data

Important: To generate a personalised nutrition plan, the age, gender, height, weight, allergies, medical conditions, medication notes and dietary preferences you enter are transmitted to our AI service provider Google (Firebase AI Logic / Gemini) at the moment the plan is created.

This information constitutes special category personal data and is processed solely on the basis of your explicit consent. Providing it is optional; if you choose not to, your plan will be generated using more general assumptions.

Each AI request contains only the minimum data needed to build the plan. We do not store request contents on our servers, and the resulting plan is saved only on your device.

The suggestions the app provides are for informational purposes and are not a substitute for medical advice. Consult your physician for decisions concerning your health.

4. Purposes of Processing

  • Generating your personalised nutrition plan and calorie/macro targets
  • Displaying your weight, meal and progress records so you can track them
  • Sending notifications and reminders where you have asked for them
  • Measuring app stability, diagnosing errors and improving the user experience
  • Preventing abuse and fraudulent traffic (device attestation)
  • Meeting our legal obligations

5. Sharing with Third Parties

We do not sell your data, do not market it for advertising and do not share it with ad networks. To deliver the service, data is shared only with the following providers and only to the extent listed:

Service providers your data is shared with
Service providerData sharedPurpose
Google — Firebase AI Logic (Gemini) Age, gender, height, weight, allergies, medical conditions, medication notes, dietary preferences Generating a personalised nutrition plan
Google — Firebase Cloud Messaging Push notification token, device information Delivering notifications
Google — Firebase App Check Device attestation token Blocking fraudulent and automated traffic
Paylisher (our analytics infrastructure) Email, name, gender, device ID, FCM token, usage events Usage analytics and notification management

Data handling by Google-provided services is governed by the Google Privacy Policy. Beyond the above, your data may only be disclosed to competent public authorities where required by law.

6. Data Retention Periods

We do not keep data longer than necessary for the purpose it was collected for. Once the period expires, data is permanently deleted or irreversibly anonymised.

Retention periods by data category
Data categoryWhere it is storedRetention period
Profile, dietary preferences, health information, weight and meal records On your device only Until you delete it or uninstall the app
Profile photo On your device only Until you delete it or uninstall the app
Generated nutrition plans On your device only Until you delete it or uninstall the app
Identity matching data (email, name, gender) and device ID Paylisher servers 12 months from your last interaction
Usage/analytics events Paylisher servers 12 months from your last interaction
Push notification token (FCM) Google and Paylisher servers Until you disable notifications, uninstall the app, or remain inactive for 12 months
Contents of AI requests Not stored by us; transmitted to Google for processing 0 days on our side; Google's own policies apply on theirs

You may request deletion before these periods elapse; on request, data is deleted within the timeframe described in section 7. Where a statutory retention obligation applies, the relevant data is kept only for the duration of that obligation and only for that purpose.

7. Deleting Your Data

You may have your data deleted at any time, free of charge and without giving a reason. There are two routes, and we recommend using both to remove all of your data.

7.1. In the app — data on your device (immediate)

  1. Open the app and go to the Profile tab in the bottom menu.
  2. Under Profile Settings, tap 🗑 Delete Account.
  3. Confirm by choosing Delete in the dialog that appears.

This immediately and permanently erases your profile details, dietary preferences and health information, weight records, goals, completed meal records, generated nutrition plans, profile photo and all in-app settings. The action cannot be undone.

7.2. By email — data on our servers (within 30 days)

The in-app deletion removes the data held on your device. If you also want the analytics records and identity matching data on our servers removed, you need to send the request below.

  1. Email info@paylisher.com with the subject "Data Deletion Request".
  2. Include the email address you use in the app — it is the only way we can match your record.
  3. We acknowledge your request within 3 business days.
  4. Your data is permanently erased from our servers within 30 days, and we confirm by email once this is done.

Deleted data is also purged from backups within 90 days. Following a deletion request you will automatically stop receiving push notifications.

7.3. Uninstalling the app

Removing the app from your device erases all local data held on it. Analytics records on our servers are unaffected; for those, send the request in section 7.2 or wait for the 12-month retention period to expire.

8. Your Rights

Under Article 11 of the KVKK and under the GDPR you have the right to:

  • Learn whether your personal data is being processed and request information about it
  • Learn the purpose of processing and whether the data is used accordingly
  • Access your data and request a copy of it
  • Request correction of incomplete or inaccurate data
  • Request erasure or destruction of your data
  • Withdraw your explicit consent at any time
  • Request restriction of processing and object to processing
  • Request data portability
  • Lodge a complaint with the Turkish Personal Data Protection Board or your competent supervisory authority

Send requests to info@paylisher.com; we respond within 30 days.

9. Data Security

  • All traffic between your device and our servers is encrypted with TLS/HTTPS.
  • Connection security is further hardened with SSL certificate pinning.
  • Fraudulent and automated requests are blocked by Firebase App Check device attestation.
  • Data on your device is protected by the operating system's application sandbox.
  • Server-side access is restricted to authorised personnel with a genuine need to know.

No method guarantees absolute security, but we apply reasonable and current technical and organisational measures to protect your data.

10. Children's Privacy

The app is not directed at children under 13 and we do not knowingly collect data from this age group. If we become aware that we have collected data from a child under 13, we delete it without delay. If you are a parent or guardian and believe your child has provided us with data, contact us at info@paylisher.com.

11. Changes to This Policy

This policy may be updated from time to time. When it is, the "Last updated" date on this page changes. For material changes we will notify you in the app or by notification before the change takes effect.

12. Contact

For any question or request regarding privacy, data retention or data deletion: